I spent most of the day at work, trying to recruit people for our new account. As part of our HR solutions package to this pharmaceutical firm, we have to have our own little contact center for helpdesk support. It's the first time in IBS's short history that we are going to hire call center folks.
I thought I'd never have to recruit for call center requirements, having done so in two call center companies previously.
The thought of having to do it again sends chills down my spine. Hmm I believe I did not sign up for this.
Bummer.
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