I've seen some ads/articles from some major dailies that Convergys is positioning itself as one of the major players in the HR Outsourcing industry. This was in line with their winning the bid for the Intercontinental Hotels Group HR backoffice account.
Uhh... last I checked, Convergys ain't even in the top tier of the HR Outsourcing industry. For contact centers, yeah probably.
Please. That must be some strong shit these people are smoking. Get real folks.
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